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Ethical Standards

 

ETHICAL STANDARDS OF HUMAN SERVICE PROFESSIONALS

 

 

 

National Organization for Human Service Education

 

Council for Standards in Human Service Education

 

 

Preamble

 

 

 

Human services is a profession developing in

 

response to and in anticipation of the direction of

 

human needs and human problems in the late twentieth

 

century. Characterized particularly by an appreciation

 

of human beings in all of their diversity,

 

human services offer assistance to its clients within

 

the context of their community and environment.

 

Human service professionals and those who educate

 

them, regardless of whether they are students, faculty

 

or practitioners, promote and encourage the unique

 

values and characteristics of human services. In so

 

doing, human service professionals and educators

 

uphold the integrity and ethics of the profession, partake

 

in constructive criticism of the profession, promote

 

client and community well-being, and enhance

 

their own professional growth.

 

The ethical guidelines presented are a set of standards

 

of conduct which the human service professionals

 

and educators consider in ethical and

 

professional decision making. It is hoped that these

 

guidelines will be of assistance when human service

 

professionals and educators are challenged by difficult

 

ethical dilemmas.

 

Although ethical codes are not legal documents,

 

they may be used to assist in the adjudication of

 

issues related to ethical human service behavior.

 

 

Section I—Standards of Human Service Professionals

 

 

 

Human service professionals function in many

 

ways and carry out many roles. They enter into

 

professional-client relationships with individuals,

 

families, groups and communities who are all referred

 

to as “clients” in these standards. Among their roles

 

are caregiver, case manager, broker, teacher/educator,

 

behavior changer, consultant, outreach professional,

 

mobilizer, advocate, community planner, community

 

change organizer, evaluator and administrator

 

(SREB, 1967). The following standards are written

 

with these multifaceted roles in mind.

 

 

The Human Service Professional’s Responsibility

 

to Clients

 

 

 

STATEMENT 1 Human service professionals

 

 

 

negotiate with clients the purpose, goals, and nature

 

of the helping relationship prior to its onset as well as

 

inform clients of the limitations of the proposed

 

relationship.

 

 

STATEMENT 2 Human service professionals

 

 

 

respect the integrity and welfare of the client at all

 

times. Each client is treated with respect, acceptance,

 

and dignity.

 

 

STATEMENT 3 Human service professionals

 

 

 

protect the client’s right to privacy and confidentiality

 

except when such confidentiality would cause harm

 

to the client or others, when agency guidelines state

 

otherwise, or under other stated conditions (e.g.,

 

local, state, or federal laws). Professionals inform clients

 

of the limits of confidentiality prior to the onset

 

of the helping relationship.

 

 

STATEMENT 4 If it is suspected that danger or

 

 

 

harm may occur to the client or to others as a result

 

of a client’s behavior, the human service professional

 

acts in an appropriate and professional manner to

 

protect the safety of those individuals. This may

 

involve seeking consultation, supervision, and/or

 

breaking the confidentiality of the relationship.

 

 

STATEMENT 5 Human service professionals

 

 

 

protect the integrity, safety, and security of client

 

records. All written client information that is shared

 

with other professionals, except in the course of professional

 

supervision, must have the client’s prior

 

written consent.

 

 

STATEMENT 6 Human service professionals are

 

 

 

aware that in their relationships with clients power

 

and status are unequal. Therefore, they recognize

 

that dual or multiple relationships may increase the

 

risk of harm to, or exploitation of, clients, and may

 

impair their professional judgment. However, in

 

some communities and situations it may not be feasible

 

to avoid social or other nonprofessional contact

 

with clients. Human service professionals support

 

the trust implicit in the helping relationship by avoiding

 

dual relationships that may impair professional